Monitoring - Service restoration activities in the AWS ME‑Central and ME‑South regions remain in progress. At this time, AWS has not provided an estimated timeline for full recovery, as restoration depends on repairing the underlying physical infrastructure.
AWS has issued guidance strongly recommending that customers operating in the Middle East immediately migrate to alternate AWS regions to minimize the risk of data loss. In alignment with this direction, IBM advises all customers with tenants hosted in these regions to begin planning their migration as soon as possible.
Customers currently experiencing service disruption should contact their Account Manager immediately to establish a migration plan to move their application tenant outside of the Middle East.
Mar 24, 2026 - 21:41 UTC
AWS has issued guidance strongly recommending that customers operating in the Middle East immediately migrate to alternate AWS regions to minimize the risk of data loss. In alignment with this direction, IBM advises all customers with tenants hosted in these regions to begin planning their migration as soon as possible.
Customers currently experiencing service disruption should contact their Account Manager immediately to establish a migration plan to move their application tenant outside of the Middle East.
Mar 24, 2026 - 21:41 UTC
Update - The Apptio Engineering team is actively collaborating with the AWS team to further investigate the issue.
Mar 24, 2026 - 06:25 UTC
Mar 24, 2026 - 06:25 UTC
Update - We are continuing to investigate this issue.
Mar 24, 2026 - 00:21 UTC
Mar 24, 2026 - 00:21 UTC
Investigating - We are seeing issues with the application loading. We are investigating the issue.
Mar 23, 2026 - 23:39 UTC
Mar 23, 2026 - 23:39 UTC
About This Site
About This Site
This is the official IBM Cloudability Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Cloudability platform.
What you can do here:
Check the current operational status of each IBM Cloudability service and component.
View the history of past incidents and scheduled maintenance events.
Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.
If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com
Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page
Regular Maintenance Schedule
Cloudability performs scheduled maintenance globally on the 2nd Friday of each month from 5:00–9:00 PM PT. During this window, the application may be temporarily unavailable. Customers will receive advance notice of any planned downtime through this status page.
Regular maintenance schedules for shared platform services can be found on the IBM TechXchange Community.
General System Maintenance: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Americas (US) - AWS
Operational
API
Operational
Login/SSO (Frontdoor)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Americas (US2) - Azure
Operational
API
Operational
Access and User Management (frontdoor-us2.apptio.com)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Australia (AU) - AWS
Operational
API
Operational
Login/SSO (Frontdoor-au)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Canada (CA) - AWS
Operational
API
Operational
Access and User Management (frontdoor-ca.apptio.com)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Europe (EU) - AWS
Operational
API
Operational
Login/SSO (Frontdoor-eu)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Middle East (ME) - AWS
Major Outage
API
Degraded Performance
Login/SSO (Frontdoor)
Major Outage
Web App
Degraded Performance
Reporting
Degraded Performance
Container Insights
Major Outage
Advanced Containers (powered by Kubecost)
Partial Outage
Anomaly Detection
Major Outage
Scorecards
Major Outage
Resource Inventory
Major Outage
Commitments
Operational
Savings Automation
Partial Outage
Rightsizing
Major Outage
Automation
Major Outage
Financial Planning
Major Outage
Workload Planning
Major Outage
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Major Outage
Report Exports
Major Outage
Saved Reports
Major Outage
India (IN) - AWS
Operational
API
Operational
Access and User Management (frontdoor-in.apptio.com)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Saved Reports
Operational
Japan (JP) - AWS
Operational
API
Operational
Access and User Management (frontdoor-jp.apptio.com)
Operational
Web App
Operational
Reporting
Operational
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
US GovCloud (USGOV) - AWS
Operational
API
Operational
Login/SSO (frontdoor-usgov)
Operational
Web App
Operational
Reporting
Operational
Anomaly Detection
Operational
Commitments
Operational
Rightsizing
Operational
Automation
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Report Exports
Operational
Saved Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GovCloud Scheduled Monthly Maintenance Jun 12, 2026 22:00 - Jun 13, 2026 02:00 UTC
Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Posted on May 22, 2026 - 18:41 UTC
Posted on May 22, 2026 - 18:41 UTC
Infrastructure Maintenance (US2 Azure) Jun 14, 2026 08:00-10:00 UTC
Frontend services will undergo a brief maintenance period while we migrate static asset delivery to our CDN infrastructure. During this time, users may experience temporary unavailability when accessing IBM Cloudabilty applications.
Posted on Jun 02, 2026 - 21:59 UTC
Posted on Jun 02, 2026 - 21:59 UTC
Infrastructure Maintenance (AU/IN/JP AWS) Jun 15, 2026 13:00-16:00 UTC
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Posted on Jun 02, 2026 - 21:29 UTC
Posted on Jun 02, 2026 - 21:29 UTC
Infrastructure Maintenance (EU AWS) Jun 15, 2026 17:00-19:00 UTC
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Posted on Jun 02, 2026 - 21:30 UTC
Posted on Jun 02, 2026 - 21:30 UTC
Infrastructure Maintenance (CA/US AWS) Jun 16, 2026 01:00-03:00 UTC
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Posted on Jun 02, 2026 - 21:33 UTC
Posted on Jun 02, 2026 - 21:33 UTC
Infrastructure Maintenance (USGOV AWS) Jun 18, 2026 22:00 - Jun 19, 2026 00:00 UTC
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Posted on Jun 02, 2026 - 21:34 UTC
Posted on Jun 02, 2026 - 21:34 UTC
Infrastructure Maintenance (US2 Azure) Jun 30, 2026 01:00-03:00 UTC
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Posted on Jun 02, 2026 - 21:37 UTC
Posted on Jun 02, 2026 - 21:37 UTC