Monitoring - AWS Status: Work to backfill corrected cost and usage estimates is ongoing but moving slower than expected. AWS has noted that accounts have already recovered with accurate data, and they anticipate all affected accounts will be restored by July 19, 12:00 AM PDT.

Cloudability Status: The Cloudability ingestion process is expected to finish 24 hours after AWS completes its recovery.

Unless otherwise noted, we anticipate full recovery of Cloudability data by July 20, 12:00 AM PDT.

AWS Status Page: https://health.aws.amazon.com/health/status

Jul 17, 2026 - 21:17 UTC
Identified - Amazon has identified the root cause and mitigated the underlying issue causing incorrect estimated cost and usage data to be displayed in the Billing and Cost Management Console, and Cost and Usage Reports. Amazon has begun backfilling data to correct cost data for all customers.

https://health.aws.amazon.com/health/status

Jul 17, 2026 - 17:52 UTC
Update - AWS is continuing to investigate.
Jul 17, 2026 - 15:34 UTC
Investigating - AWS is currently reporting inaccurate estimated cost and usage data in the Billing and Cost Management Console, including the Cost and Usage Report (CUR). Because Cloudability ingests the CUR, cost and usage figures in Cloudability may be inflated or inaccurate during this window. This does not reflect actual usage or charges, and no action is required on your part.

We are monitoring AWS's mitigation efforts and will update as data is corrected upstream. AWS status:
https://health.aws.amazon.com/health/status

Jul 17, 2026 - 14:49 UTC
Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:53 UTC

About This Site

About This Site
This is the official IBM Cloudability Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Cloudability platform.

What you can do here:
Check the current operational status of each IBM Cloudability service and component.
View the history of past incidents and scheduled maintenance events.
Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.


If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com

Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page

Regular Maintenance Schedule
Cloudability performs scheduled maintenance globally on the 2nd Friday of each month from 5:00–9:00 PM PT. During this window, the application may be temporarily unavailable. Customers will receive advance notice of any planned downtime through this status page.

Regular maintenance schedules for shared platform services can be found on the IBM TechXchange Community.
General System Maintenance: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1

Americas (US) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
Login/SSO (Frontdoor) Degraded Performance
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.93 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Americas (US2) - Azure Operational
90 days ago
100.0 % uptime
Today
API Operational
Access and User Management (frontdoor-us2.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
100.0 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Australia (AU) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Login/SSO (Frontdoor-au) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
90 days ago
100.0 % uptime
Today
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
90 days ago
99.95 % uptime
Today
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-ca.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Europe (EU) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
Login/SSO (Frontdoor-eu) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
90 days ago
100.0 % uptime
Today
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
90 days ago
99.95 % uptime
Today
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) - AWS Degraded Performance
API Under Maintenance
Login/SSO (Frontdoor) Under Maintenance
Web App Under Maintenance
Reporting Under Maintenance
Container Insights Under Maintenance
Advanced Containers (powered by Kubecost) Under Maintenance
Anomaly Detection Under Maintenance
Scorecards Under Maintenance
Resource Inventory Under Maintenance
Commitments Under Maintenance
Savings Automation Under Maintenance
Rightsizing Under Maintenance
Automation Under Maintenance
Financial Planning Under Maintenance
Workload Planning Under Maintenance
MSP Under Maintenance
Data Collection - Amazon Web Services (AWS) Degraded Performance
Data Collection - Microsoft Azure Under Maintenance
Data Collection - Google Cloud Platform (GCP) Under Maintenance
Data Collection - IBM Cloud (IBM) Under Maintenance
Data Collection - Oracle Cloud Infrastructure (OCI) Under Maintenance
Data Collection - Datadog Under Maintenance
Data Collection - New Relic Under Maintenance
Daily Mail Under Maintenance
Report Exports Under Maintenance
Saved Reports Under Maintenance
India (IN) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-in.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Saved Reports Operational
Japan (JP) - AWS Degraded Performance
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-jp.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
US GovCloud (USGOV) - AWS Degraded Performance
90 days ago
100.0 % uptime
Today
API Operational
Login/SSO (frontdoor-usgov) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Commitments Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

Unresolved incidents: AWS - Incorrect Cost and Usage Report, Middle East Application Services Unavailable.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Completed - The scheduled maintenance has been completed.
Jul 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Jul 1, 15:03 UTC
Jul 10, 2026
Resolved - This incident has been resolved.
Jul 10, 17:33 UTC
Monitoring - The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.
Jul 10, 15:48 UTC
Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 20:48 UTC
Monitoring - We have identified the issue, released the fix, and are now monitoring.
Jul 9, 20:15 UTC
Jul 8, 2026
Resolved - We discovered that anomaly detection did not run from July 8 - 13. We have identified and released the fix.
Jul 8, 20:00 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.