Monitoring - Service restoration activities in the AWS ME‑Central and ME‑South regions remain in progress. At this time, AWS has not provided an estimated timeline for full recovery, as restoration depends on repairing the underlying physical infrastructure.

AWS has issued guidance strongly recommending that customers operating in the Middle East immediately migrate to alternate AWS regions to minimize the risk of data loss. In alignment with this direction, IBM advises all customers with tenants hosted in these regions to begin planning their migration as soon as possible.

Customers currently experiencing service disruption should contact their Account Manager immediately to establish a migration plan to move their application tenant outside of the Middle East.

Mar 24, 2026 - 21:41 UTC
Update - The Apptio Engineering team is actively collaborating with the AWS team to further investigate the issue.
Mar 24, 2026 - 06:25 UTC
Update - We are continuing to investigate this issue.
Mar 24, 2026 - 00:21 UTC
Investigating - We are seeing issues with the application loading. We are investigating the issue.
Mar 23, 2026 - 23:39 UTC

About This Site

Welcome to Cloudability's status page. Any interruptions to regular service will be posted here. If you have issues connecting to Cloudability and do not see a note here, please visit us at https://support.ibm.com.

Americas (US) - AWS Operational
90 days ago
99.98 % uptime
Today
API Operational
Login/SSO (Frontdoor) Operational
90 days ago
99.9 % uptime
Today
Web App Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.93 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Americas (US2) - Azure Operational
90 days ago
100.0 % uptime
Today
API Operational
Access and User Management (frontdoor-us2.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
100.0 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Australia (AU) - AWS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Login/SSO (Frontdoor-au) Operational
90 days ago
99.97 % uptime
Today
Web App Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
90 days ago
100.0 % uptime
Today
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
90 days ago
99.97 % uptime
Today
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - AWS Operational
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-ca.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Europe (EU) - AWS Operational
90 days ago
99.99 % uptime
Today
API Operational
Login/SSO (Frontdoor-eu) Operational
90 days ago
99.97 % uptime
Today
Web App Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
90 days ago
100.0 % uptime
Today
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
90 days ago
99.97 % uptime
Today
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) - AWS Major Outage
90 days ago
38.9 % uptime
Today
API Operational
Login/SSO (Frontdoor) Major Outage
90 days ago
29.49 % uptime
Today
Web App Operational
90 days ago
42.15 % uptime
Today
Reporting Major Outage
90 days ago
29.61 % uptime
Today
Container Insights Major Outage
Advanced Containers (powered by Kubecost) Partial Outage
Anomaly Detection Major Outage
90 days ago
29.61 % uptime
Today
Scorecards Major Outage
90 days ago
29.61 % uptime
Today
Resource Inventory Major Outage
90 days ago
29.61 % uptime
Today
Commitments Operational
Savings Automation Partial Outage
90 days ago
73.48 % uptime
Today
Rightsizing Major Outage
Automation Major Outage
90 days ago
29.61 % uptime
Today
Financial Planning Major Outage
90 days ago
29.61 % uptime
Today
Workload Planning Major Outage
90 days ago
29.61 % uptime
Today
MSP Operational
90 days ago
52.57 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
42.17 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
42.17 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
42.17 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
42.17 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
42.17 % uptime
Today
Data Collection - Datadog Operational
90 days ago
42.17 % uptime
Today
Data Collection - New Relic Operational
90 days ago
42.17 % uptime
Today
Daily Mail Major Outage
Report Exports Major Outage
Saved Reports Major Outage
India (IN) - AWS Operational
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-in.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Saved Reports Operational
Japan (JP) - AWS Operational
90 days ago
99.99 % uptime
Today
API Operational
Access and User Management (frontdoor-jp.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Scorecards Operational
90 days ago
100.0 % uptime
Today
Resource Inventory Operational
90 days ago
99.97 % uptime
Today
Commitments Operational
Savings Automation Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
Automation Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Workload Planning Operational
90 days ago
100.0 % uptime
Today
MSP Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - IBM Cloud (IBM) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
US GovCloud (USGOV) - AWS Operational
90 days ago
100.0 % uptime
Today
API Operational
Login/SSO (frontdoor-usgov) Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection Operational
90 days ago
100.0 % uptime
Today
Commitments Operational
90 days ago
100.0 % uptime
Today
Rightsizing Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic Operational
90 days ago
100.0 % uptime
Today
Report Exports Operational
90 days ago
100.0 % uptime
Today
Saved Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Resolved - Our team has deployed a fix for this issue, and we have confirmed that it is now resolved.
May 12, 19:44 UTC
Update - Our team continues to make progress toward a fix for this issue.
May 12, 16:32 UTC
Update - Our team is still working on the fix.
May 12, 08:50 UTC
Identified - We've identified an issue that is preventing access to Advanced Containers in the AU and EU regions. Our team is working to resolve this issue with an evolving target of 8 PM PT tomorrow May 12th for the fix.
May 11, 19:34 UTC
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026
Resolved - This incident has been resolved.
May 9, 15:56 UTC
Monitoring - Engineering has implemented a fix to resolve this issue. We will be placing this ticket in monitoring state prior to closing.
May 9, 02:11 UTC
Update - We are continuing to work on a fix for this issue.
May 9, 00:16 UTC
Identified - Engineering has identified the issue and is working on a change to remediate the issue.
May 8, 23:03 UTC
Update - Engineering is narrowing in on a probable cause tied to a recent change in the US production environment. Investigation and remediation are in progress. Further updates to follow.
May 8, 22:28 UTC
Update - We are continuing to investigate this issue.
May 8, 21:33 UTC
Update - We are continuing to investigate this issue.
May 8, 21:20 UTC
Investigating - Cloudability is actively investigating an issue where Reserved Instance commitments are being displayed that do not match a customer's actual AWS environment. This is also triggering underutilization and expiration alert emails for RIs that should not be reported on.
May 8, 21:08 UTC
Completed - The scheduled maintenance has been completed.
May 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:00 UTC
Scheduled - Cloudability engineering team will be performing database maintenance during the published monthly window. During the maintenance, the Vendor Credentials service will be unavailable. We recommend that customers avoid using the Vendor Credentials page at this time. This page may fail to display some credentials during maintenance and cloud data ingestion may be delayed. Changes made to the Vendor Credentials page during the maintenance may not be saved.
May 5, 15:40 UTC
Completed - The scheduled maintenance has been completed.
May 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Apr 29, 17:27 UTC
May 8, 2026
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.