Multi-Application Intermittent Service Disruption
Update - We are continuing to investigate this issue.
Nov 14, 2026 - 04:29 UTC
Investigating - We're performing unscheduled maintenance on the infrastructure that supports our services this weekend, beginning Friday, November 13 and continuing through Sunday, November 15.

During this time you may see occasional interruptions, such as slow page loads, a failed login or API call, or a delay in data processing. These may last up to 30 minutes. If that happens, please wait and try again. We'll work to keep any disruption to a minimum.

We'll update this page as the work progresses and again when it's complete. If a problem lasts longer than 30 minutes, please open a case with IBM Support.
Nov 14, 2026 - 02:39 UTC
Middle East Application Services Unavailable
Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:53 UTC

About This Site

About This Site
This is the official IBM Cloudability Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Cloudability platform.

What you can do here:
Check the current operational status of each IBM Cloudability service and component.
View the history of past incidents and scheduled maintenance events.
Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.


If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com

Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page

Regular Maintenance Schedule
Cloudability performs scheduled maintenance globally on the 2nd Friday of each month from 5:00–9:00 PM PT. During this window, the application may be temporarily unavailable. Customers will receive advance notice of any planned downtime through this status page.

Regular maintenance schedules for shared platform services can be found on the IBM TechXchange Community.
General System Maintenance: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1

Uptime over the past 90 days. View historical uptime.
Americas (US) - AWS Operational
API Operational
Login/SSO (Frontdoor) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Americas (US2) - Azure Under Maintenance
API Under Maintenance
Access and User Management (frontdoor-us2.apptio.com) Under Maintenance
Web App Under Maintenance
Reporting Under Maintenance
Container Insights Under Maintenance
Anomaly Detection Under Maintenance
Scorecards Under Maintenance
Resource Inventory Under Maintenance
Commitments Under Maintenance
Savings Automation Under Maintenance
Rightsizing Under Maintenance
Automation Under Maintenance
Financial Planning Under Maintenance
Workload Planning Under Maintenance
MSP Under Maintenance
Data Collection - Amazon Web Services (AWS) Under Maintenance
Data Collection - Microsoft Azure Under Maintenance
Data Collection - Google Cloud Platform (GCP) Under Maintenance
Data Collection - IBM Cloud (IBM) Under Maintenance
Data Collection - Oracle Cloud Infrastructure (OCI) Under Maintenance
Data Collection - Datadog Under Maintenance
Data Collection - New Relic Under Maintenance
Daily Mail Under Maintenance
Report Exports Under Maintenance
Saved Reports Under Maintenance
Australia (AU) - AWS Operational
API Operational
Login/SSO (Frontdoor-au) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Canada (CA) - AWS Operational
API Operational
Access and User Management (frontdoor-ca.apptio.com) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Europe (EU) - AWS Operational
API Operational
Login/SSO (Frontdoor-eu) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
Middle East (ME) - AWS Operational
API Operational
Login/SSO (Frontdoor) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
India (IN) - AWS Operational
API Operational
Access and User Management (frontdoor-in.apptio.com) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Saved Reports Operational
Japan (JP) - AWS Operational
API Operational
Access and User Management (frontdoor-jp.apptio.com) Operational
Web App Operational
Reporting Operational
Container Insights Operational
Advanced Containers (powered by Kubecost) Operational
Anomaly Detection Operational
Scorecards Operational
Resource Inventory Operational
Commitments Operational
Savings Automation Operational
Rightsizing Operational
Automation Operational
Financial Planning Operational
Workload Planning Operational
MSP Operational
Data Collection - Amazon Web Services (AWS) Operational
Data Collection - Microsoft Azure Operational
Data Collection - Google Cloud Platform (GCP) Operational
Data Collection - IBM Cloud (IBM) Operational
Data Collection - Oracle Cloud Infrastructure (OCI) Operational
Data Collection - Datadog Operational
Data Collection - New Relic Operational
Daily Mail Operational
Report Exports Operational
Saved Reports Operational
US GovCloud (USGOV) - AWS Under Maintenance
API Under Maintenance
Login/SSO (frontdoor-usgov) Under Maintenance
Web App Under Maintenance
Reporting Under Maintenance
Anomaly Detection Under Maintenance
Commitments Under Maintenance
Rightsizing Under Maintenance
Automation Under Maintenance
Data Collection - Amazon Web Services (AWS) Under Maintenance
Data Collection - Microsoft Azure Under Maintenance
Data Collection - Google Cloud Platform (GCP) Under Maintenance
Data Collection - Datadog Under Maintenance
Data Collection - New Relic Under Maintenance
Report Exports Under Maintenance
Saved Reports Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

Schedule Monthly Maintenance: Database
Completed - The scheduled maintenance has been completed.
Nov 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 UTC
Scheduled - We will perform scheduled database maintenance during the regular Cloudability maintenance window on Friday, November 13, 2026, between 5:00 PM and 9:00 PM PT (Saturday, November 14, 01:00 to 05:00 UTC).

Expected impact: Some Cloudability requests that depend on vendor credentials, such as cloud account connections and data retrieval, may fail or time out briefly.

Duration: We expect any interruption to last about one minute or less.

Action required: None. The service should recover on its own. If you see an error during the window, retry the request after a few minutes.
Nov 12, 16:19 UTC
GovCloud Scheduled Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Oct 16, 16:23 UTC

Nov 13, 2026

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

PHP Vulnerability - Apptio Offerings Unaffected
Resolved - This incident has been resolved.
Nov 5, 13:04 UTC
Monitoring - IBM is fully aware of this issue and has taken actions to protect our corporation and our services.

We are working quickly to address any impact to IBM software products. IBM clients should continue to monitor IBM's security bulletin feed for any necessary and available product patches.

Specifically, the current investigations for IBM Apptio shows that it is not affected by this set of vulnerabilities related to PHP. We continue to investigate and as necessary will issue security bulletins and patches if this changes.

https://www.ibm.com/support/pages/bulletin/
Oct 23, 16:51 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

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