Update - We are continuing to work on a fix for this issue.
Sep 04, 2026 - 15:17 UTC
Sep 04, 2026 - 15:17 UTC
Update - We are continuing to work on a fix for this issue.
Sep 03, 2026 - 16:38 UTC
Sep 03, 2026 - 16:38 UTC
Identified - Only Snowflake Account Sync is affected. While this is unresolved, Cloudability will not pick up newly created Snowflake accounts, and details for existing accounts are no longer refreshed. The Snowflake credential shows a 'X' against the list accounts permission 'snowflake.list.accounts'
Snowflake Cost jobs are not affected. Cost data continues to be ingested, processed and loaded as normal, and cost dashboards remain accurate.
Once the view is corrected, Account Sync resumes automatically on the next cycle and picks up anything added in the meantime.
Reference Document : https://docs.snowflake.com/en/release-notes/bcr-bundles/un-bundled/bcr-2399
Sep 03, 2026 - 16:34 UTC
Snowflake Cost jobs are not affected. Cost data continues to be ingested, processed and loaded as normal, and cost dashboards remain accurate.
Once the view is corrected, Account Sync resumes automatically on the next cycle and picks up anything added in the meantime.
Reference Document : https://docs.snowflake.com/en/release-notes/bcr-bundles/un-bundled/bcr-2399
Sep 03, 2026 - 16:34 UTC
Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:53 UTC
Jun 03, 2026 - 19:53 UTC
About This Site
About This Site
This is the official IBM Cloudability Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Cloudability platform.
What you can do here:
Check the current operational status of each IBM Cloudability service and component.
View the history of past incidents and scheduled maintenance events.
Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.
If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com
Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page
Regular Maintenance Schedule
Cloudability performs scheduled maintenance globally on the 2nd Friday of each month from 5:00–9:00 PM PT. During this window, the application may be temporarily unavailable. Customers will receive advance notice of any planned downtime through this status page.
Regular maintenance schedules for shared platform services can be found on the IBM TechXchange Community.
General System Maintenance: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Americas (US) - AWS
Degraded Performance
API
Operational
Login/SSO (Frontdoor)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Americas (US2) - Azure
Degraded Performance
API
Operational
Access and User Management (frontdoor-us2.apptio.com)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Australia (AU) - AWS
Degraded Performance
API
Operational
Login/SSO (Frontdoor-au)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Canada (CA) - AWS
Degraded Performance
API
Operational
Access and User Management (frontdoor-ca.apptio.com)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Europe (EU) - AWS
Degraded Performance
API
Operational
Login/SSO (Frontdoor-eu)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
Middle East (ME) - AWS
Under Maintenance
API
Under Maintenance
Login/SSO (Frontdoor)
Under Maintenance
Web App
Under Maintenance
Reporting
Under Maintenance
Container Insights
Under Maintenance
Advanced Containers (powered by Kubecost)
Under Maintenance
Anomaly Detection
Under Maintenance
Scorecards
Under Maintenance
Resource Inventory
Under Maintenance
Commitments
Under Maintenance
Savings Automation
Under Maintenance
Rightsizing
Under Maintenance
Automation
Under Maintenance
Financial Planning
Under Maintenance
Workload Planning
Under Maintenance
MSP
Under Maintenance
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Under Maintenance
Data Collection - Google Cloud Platform (GCP)
Under Maintenance
Data Collection - IBM Cloud (IBM)
Under Maintenance
Data Collection - Oracle Cloud Infrastructure (OCI)
Under Maintenance
Data Collection - Datadog
Under Maintenance
Data Collection - New Relic
Under Maintenance
Daily Mail
Under Maintenance
Report Exports
Under Maintenance
Saved Reports
Under Maintenance
India (IN) - AWS
Degraded Performance
API
Operational
Access and User Management (frontdoor-in.apptio.com)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Saved Reports
Operational
Japan (JP) - AWS
Degraded Performance
API
Operational
Access and User Management (frontdoor-jp.apptio.com)
Operational
Web App
Operational
Reporting
Degraded Performance
Container Insights
Operational
Advanced Containers (powered by Kubecost)
Operational
Anomaly Detection
Operational
Scorecards
Operational
Resource Inventory
Operational
Commitments
Operational
Savings Automation
Operational
Rightsizing
Operational
Automation
Operational
Financial Planning
Operational
Workload Planning
Operational
MSP
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - IBM Cloud (IBM)
Operational
Data Collection - Oracle Cloud Infrastructure (OCI)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Daily Mail
Operational
Report Exports
Operational
Saved Reports
Operational
US GovCloud (USGOV) - AWS
Operational
API
Operational
Login/SSO (frontdoor-usgov)
Operational
Web App
Operational
Reporting
Operational
Anomaly Detection
Operational
Commitments
Operational
Rightsizing
Operational
Automation
Operational
Data Collection - Amazon Web Services (AWS)
Operational
Data Collection - Microsoft Azure
Operational
Data Collection - Google Cloud Platform (GCP)
Operational
Data Collection - Datadog
Operational
Data Collection - New Relic
Operational
Report Exports
Operational
Saved Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GovCloud Scheduled Monthly Maintenance Oct 9, 2026 22:00 - Oct 10, 2026 02:00 UTC
Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Posted on Sep 15, 2026 - 15:26 UTC
Posted on Sep 15, 2026 - 15:26 UTC