Potential Data Delays
Update - We are continuing to monitor for any further issues.
May 16, 2025 - 08:54 UTC
Monitoring - The issue has been mitigated and we are monitoring results. We are likely to still see some delays as data is still processing.
May 15, 2025 - 18:29 UTC
Investigating - We are seeing some delays in processing / reprocessing data.
May 15, 2025 - 16:45 UTC

About This Site

Welcome to Cloudability's status page. Any interruptions to regular service will be posted here. If you have issues connecting to Cloudability and do not see a note here, please visit us at https://support.apptio.com.

Uptime over the past 90 days. View historical uptime.
Americas Degraded Performance
90 days ago
100.0 % uptime
Today
API ? Operational
Login/SSO (Frontdoor) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
Report Exports ? Operational
Saved Reports ? Operational
Europe (EMEA) Degraded Performance
90 days ago
100.0 % uptime
Today
API ? Operational
Login/SSO (Frontdoor-eu) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
Australia (APJ) Degraded Performance
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Login/SSO (Frontdoor-au) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
GovCloud (US) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
Login/SSO (frontdoor-usgov) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
Login/SSO (Frontdoor) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
Report Exports ? Operational
Saved Reports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2025

Unresolved incident: Potential Data Delays.

May 15, 2025
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
GovCloud Scheduled Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
May 2, 16:12 UTC
May 9, 2025
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
Cost reporting delay for GCP
Resolved - The Engineering team (Apptio) has validated the data in Cloudability and found that everything looks good.
May 2, 03:41 UTC
Update - The issue has been identified and a fix is being implemented by GCP Team.
Apr 29, 03:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 03:21 UTC
Update - GCP team confirmed that they are experiencing an issue with the Cloud Billing and customers may not be receiving new cost data since 25 April 2025. They are currently investigating the issue.
Apr 28, 17:40 UTC
Investigating - Engineering team has investigated the issue, and the delay is from GCP end. We are working with the GCP team.
Apr 28, 15:58 UTC
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