Cost Data Delay for US and Fjord on Spark
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 2024 - 21:46 UTC
Identified - The issue has been identified and we are implementing the fix.
Nov 20, 2024 - 20:44 UTC
Investigating - We are currently investigating this issue.
Nov 20, 2024 - 19:29 UTC

About This Site

Welcome to Cloudability's status page. Any interruptions to regular service will be posted here. If you have issues connecting to Cloudability and do not see a note here, please visit us at https://support.apptio.com.

Uptime over the past 90 days. View historical uptime.
Americas Degraded Performance
90 days ago
99.97 % uptime
Today
API ? Operational
Login/SSO (Frontdoor) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
99.98 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Degraded Performance
90 days ago
99.89 % uptime
Today
Data Collection - Microsoft Azure ? Degraded Performance
90 days ago
99.89 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Degraded Performance
90 days ago
99.89 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Degraded Performance
90 days ago
99.89 % uptime
Today
Data Collection - Datadog ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Degraded Performance
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
Report Exports ? Operational
Saved Reports ? Operational
Europe (EMEA) Operational
90 days ago
99.96 % uptime
Today
API ? Operational
Login/SSO (Frontdoor-eu) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
99.98 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
99.82 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
99.82 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
99.82 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Operational
90 days ago
99.82 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
99.92 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
99.92 % uptime
Today
Daily Mail ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
Australia (APJ) Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Login/SSO (Frontdoor-au) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
99.98 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
99.89 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
99.89 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
99.89 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Operational
90 days ago
99.89 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
GovCloud (US) Operational
90 days ago
99.99 % uptime
Today
API ? Operational
Login/SSO (frontdoor-usgov) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
99.98 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Report Exports ? Operational
90 days ago
100.0 % uptime
Today
Saved Reports ? Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
Login/SSO (Frontdoor) ? Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Container Insights ? Operational
Anomaly Detection ? Operational
90 days ago
100.0 % uptime
Today
Scorecards ? Operational
90 days ago
100.0 % uptime
Today
Resource Inventory ? Operational
90 days ago
100.0 % uptime
Today
Commitments ? Operational
Savings Automation ? Operational
90 days ago
100.0 % uptime
Today
Rightsizing ? Operational
Automation ? Operational
90 days ago
100.0 % uptime
Today
Financial Planning ? Operational
90 days ago
100.0 % uptime
Today
Workload Planning ? Operational
90 days ago
100.0 % uptime
Today
MSP ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Amazon Web Services (AWS) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Microsoft Azure ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Google Cloud Platform (GCP) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Oracle Cloud Infrastructure (OCI) ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - Datadog ? Operational
90 days ago
100.0 % uptime
Today
Data Collection - New Relic ? Operational
90 days ago
100.0 % uptime
Today
Daily Mail ? Operational
Report Exports ? Operational
Saved Reports ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
GovCloud Scheduled Monthly Maintenance Dec 14, 2024 02:00-06:00 UTC
Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Posted on Nov 18, 2024 - 15:22 UTC
Past Incidents
Nov 20, 2024

Unresolved incident: Cost Data Delay for US and Fjord on Spark.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Degraded Performance for Gov
Resolved - This incident has been resolved.
Nov 18, 21:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 19:33 UTC
Investigating - We are seeing intermittent issues with the home page loading. We are currently investigating this issue and suggest refreshing the page if you encounter it.
Nov 18, 17:48 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Delayed Data - EU Region
Resolved - This incident has been resolved.
Nov 16, 21:51 UTC
Monitoring - A fix has been implemented. Updated data started to process in customer environments.
Nov 16, 19:51 UTC
Investigating - We are currently investigating a data delay in our EU region. During this this time, customers may see a delay in all service provider data.
Nov 16, 14:37 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024
Customers in the US region may experience slow to load Commitments, or receive a 500 error code
Resolved - This incident has been resolved.
Nov 14, 02:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 18:53 UTC
Update - We continue to work toward mitigating this issue. There may be some delay in the availability of new data and any reprocesses at this time.
Nov 13, 17:47 UTC
Update - We are continuing to work on a fix for this issue.
Nov 13, 14:15 UTC
Update - We are continuing to work on a fix for this issue.
Nov 13, 13:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 12:31 UTC
Investigating - We are currently investigating this issue.
Nov 13, 12:11 UTC
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Cloudability database maintenance will take place during our planned maintenance window
Completed - The scheduled maintenance has been completed.
Nov 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 09:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 14:41 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 7, 19:47 UTC
GovCloud Scheduled Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Oct 21, 18:21 UTC
Nov 8, 2024
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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