Customers in the US region may experience slow to load Commitments, or receive a 500 error code

Incident Report for Cloudability

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 02:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 18:53 UTC

Update

We continue to work toward mitigating this issue. There may be some delay in the availability of new data and any reprocesses at this time.

Posted Nov 13, 2024 - 17:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 13, 2024 - 14:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 13, 2024 - 13:34 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2024 - 12:31 UTC

Investigating

We are currently investigating this issue.

Posted Nov 13, 2024 - 12:11 UTC

This incident affected: Americas (Commitments).