We are continuing to monitor for any further issues.
Posted Aug 11, 2019 - 22:49 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2019 - 22:09 UTC
Identified
The issue has been identified and the team is in the process of restoring functionality.
Posted Aug 11, 2019 - 13:17 UTC
Update
We are continuing to investigate this issue.
Posted Aug 11, 2019 - 11:29 UTC
Investigating
Currently, some cloud vendor credentials are offline. This means data collection, credential updates, and credential verification may be delayed. There is no data loss identified at this time. Our engineers are aware of the issue and are working towards a resolution. We will continue to provide updates as the situation develops. Thank you for your patience.
Posted Aug 11, 2019 - 11:29 UTC
This incident affected: Americas (Web App, Data Collection - Amazon Web Services (AWS)).