Pricing Service down

Incident Report for Cloudability

Resolved

This incident has been resolved.

Posted Jul 22, 2020 - 20:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2020 - 20:40 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 22, 2020 - 20:40 UTC

Investigating

The pricing-service is currently offline and may affect numerous services such as RI Planner, RightSizing, RI Portfolio and the data-pipeline.

Posted Jul 22, 2020 - 20:12 UTC

This incident affected: Americas (Commitments, Rightsizing, Data Collection - Amazon Web Services (AWS)).